The performance and reliability of Harken hardware are world renowned – the majority of raceboats have at least one system that is being handled by a block, winch, bearing, cleat or other device made by Harken, whether installed as original equipment or a retrofit. But while Harken hardware is impressive, a new concept is being introduced that further extends both its working life and reliability.
Harken Tech Team ProCare is a new service designed to help competitive race and large-scale programmes keep their equipment running at 100 per cent – the ultimate objective being to reduce the chance of a breakdown caused by a Harken part to as close to zero as is possible in sometimes brutal operating environments.
This concept was piloted during the last Volvo Ocean Race and is being expanded during the next edition. The Harken Tech Team is at every race stop, working with the servicing teams in the Volvo Ocean Race Boatyard to keep systems operating at full potential. Some stopovers require a full service, where all pieces of the winches, pedestals, deck hardware and drive units are disassembled, inspected, cleaned and re-assembled, a process that can take technicians days of effort. At other stopovers the systems only received minor servicing, as per a schedule developed by the boatyard.